Privacy& Cookie Policy

Your privacy matters to us at Cicispy. Our goal is to give you complete transparency about how we handle your data when you use our tracking software and services. We believe that data protection is a core part of our relationship with you, and we take that responsibility seriously.

This Privacy Policy explains what information we collect, how we use it, and how we ensure your privacy is protected. By using Cicispy, you acknowledge and agree to this policy.

What Data Do We Collect?

We collect a range of information necessary for operating Cicispy and providing you with efficient service. Here’s a breakdown:

• User Details: To set up your account, we gather personal information such as your name, email address, and payment method.
• Device Information: We collect data from the monitored device, including device model, operating system, IP address, and network type.
• Activity Data: If you use Cicispy to track a device, we will collect the data that is being monitored—this could include call records, text messages, GPS location, browsing history, and interactions on social media apps.

Our data collection is always limited to what’s necessary to deliver the service you’ve signed up for. We don’t collect any unnecessary information.

Cookies and Tracking Mechanisms

We use cookies and similar tracking technologies on our website to make your experience smoother and more personalized. Here’s how we use them:

• Basic Cookies: These are essential to the functioning of our website and enable you to log in and use features.
• Analytics Cookies: We use these to analyze site traffic and user behavior so we can improve our services.
• Preference Cookies: These cookies remember your settings, such as language or region, making your browsing experience more personalized.

You can manage or disable cookies through your browser settings, though doing so might affect the functionality of the website.

How Do We Use Your Data?

We take the data you provide us seriously and use it responsibly. Here’s what we do with it:

• Account Management: We use your details to create and maintain your account, allowing you to access Cicispy’s features.
• Delivering Features: The monitored device data is processed so that you can view activities on the device remotely through our Control Panel.
• Enhancements and Development: We analyze how Cicispy is used to help us improve our software, fix bugs, and add new features that benefit you.
• Communications: Your email may be used to send important service notifications or product updates.
• Legal Obligations: In certain situations, we may be required to share your data with legal authorities if necessary to comply with the law.

Your Choices and Control Over Data

We understand that your data is yours, so we’ve built features that give you control over it:

• Edit Your Info: You can update or correct any inaccuracies in your account details.
• Data Deletion: You can request the removal of your account and associated data at any time.
• Marketing Preferences: You have the option to opt out of any marketing emails or newsletters we send.

If you would like to access, update, or delete your personal data, please contact us at support@cicispy.com. Your information is shared only with select parties, and only when absolutely necessary.

• Third-Party Services: We work with payment processors, hosting services, and customer support platforms. These third parties only access your data to perform their tasks on our behalf, and they are contractually obligated to protect your information.
• Legal Requirements: If required by law, we may disclose information to comply with court orders, legal processes, or government demands.

We do not sell or trade your data to third parties under any circumstances.

Data Storage and Retention

Your data is securely stored using encrypted systems to prevent unauthorized access. We keep your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

When you decide to delete your account, your data is permanently removed from our systems unless further retention is legally required.

Global Data Transfers

Since Cicispy operates internationally, your data might be processed in countries outside of your own. Whenever we transfer personal information, we take necessary steps to ensure the safety of your data, regardless of where it is processed.

Safeguarding Your Data

We take every reasonable precaution to protect your data from breaches, unauthorized access, and theft. Our security measures include:

• Encryption: We use encryption to safeguard sensitive information during transmission.
• Access Controls: Only authorized personnel have access to your data, ensuring it remains confidential.

However, no data transmission method over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Privacy for Children

Cicispy’s services are not for individuals under the age of 18. We do not knowingly collect data from children. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.

Policy Changes

From time to time, we may need to update our Privacy Policy to reflect changes in our services or legal obligations. We will notify you of any significant changes by email or through a notification on our website.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please feel free to reach out: support@cicispy.com